Monday, September 22, 2008

In comes Stanford John...

Donahoe has his own ideas to take Whitman’s legacy to the next level
Very rarely does one come across leaders, who not only dramatically transform fortunes of companies, but most interestingly, come on board with a pre-decided tenure! One such leader who beautifully joins the league is the sterling 52-year-old CEO of eBay Inc. – Margaret C. Whitman. When she took on the scepter of CEO in 1998, she made it very clear that a decade is a fairly good time for a CEO at the helm of a company. And her resignation comes precisely after ten years on March 1, 2008. “It’s important that new perspectives & new eyes come to the company. It’s tough to stay fresh, no matter who you are,” admitted Whitman on January 24. She will be replaced by John Donahoe, currently President of eBay Marketplaces, effective March 31, 2008. Ironically, the contrast between the two perhaps could not have been more striking, far beyond the Harvard-Stanford face-off (Meg is a Harvard alumnus & John is a Stanford graduate).

While Whitman has almost always tackled corporate growth issues using macro-strategies, John – who was the worldwide MD of Bain and Co. for five years before joining eBay in 2005 – has more or less focused on micro-process issues. Consider this. When, in 1998, eBay suffered debilitatingly due to lack of funding, Whitman initiated a massive IPO to fund its expansion plans. Her acquisition of online payment service PayPal in 2002 for $1.5 billion gave a much required boost to eBay, & consolidated its stranglehold in online auction business. In 1998, the 30-employee-strong eBay had a meagre 5,00,000 registered users. Today it has a mind numbing 83.2 million active users & $7.7 billion in revenue. With 15,000 employees & growing, it is the world’s largest e-commerce site.

John’s has a more customer focussed agenda, which includes upgradation of the site, revision of fee structure (he wants to lower the fees paid by people to list items & raise commission that eBay would earn on successful sales), and increasing search exposure for sellers with best buyer-satisfaction ratings. John prophetically commented, “Sellers that describe items accurately, ship on time & ship at a fair price will enjoy preferential pricing & discounts... this will significantly improve the buyer’s experience overall.”

Even the much praised Whitman has had her share of gut hits, notable being her open gamble to acquire Internet telephone service Skype last year for $2.6 billion. Skype did not generate expected revenues; worse, as its value fell, eBay had to write down a killing $1.4 billion. In fact, despite eBay seeing profits rise radically from 2004 to 2006 ($7.84 to $11.26 billion), Morgan Stanley quoted to B&E that the Skype acquisition was one of the chief reasons for a tremendous fall in eBay’s 2007 profits of $3.48 billion. Even Skype’s user and operating metrics decelerated across the board for the fifth consecutive quarter on December 31, 2007. Still, as Whitman announced her exit, eBay’s share value dropped almost instantly, dropping 6.1% to $27.18 before closing on January 25, 2008 at a 52-week low of $26.83, though Whitman did say of the new CEO Donahoe, “I’m extremely confident in John’s skills and the abilities of his veteran management team.”

They say it’s tough to become number one, but tougher to stay there! While Whitman has already showcased her cutting edge competitive skills to bring eBay to numero uno position in e-commerce, one wonders how much ‘tougher’ will John allow it to get to keep hold of that position! We don’t think it’ll take a decade for us to know that, eh!

For Complete IIPM Article, Click on IIPM Article

Source :
IIPM Editorial, 2008
An IIPM and Professor Arindam Chaudhuri (Renowned Management Guru and Economist) Initiative

Read these article :-
ZEE BUSINESS BEST B SCHOOL SURVEY
B-schooled in India, Placed Abroad (Print Version)
IIPM in Financial times (Print Version)
IIPM makes business education truly global (Print Version)
The Indian Institute of Planning and Management (IIPM)
IIPM Campus

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Saturday, September 20, 2008

The realtor-hotelier

Not many have achieved this globally. But he wants to do in hotel industry what he has done in real estate. By siddhartha nahata

Over the last few centuries, the global corporate theatre has witnessed businessmen donning almost every other hat – a steel maker becomes an IT giant, a liquor baron turns into an aviation maestro, oil tycoons transform into retail magnates, real estate players are successful as telecom majors, and the list goes on. Whenever such businessman entered a new sector, which was different from their core one, they took the existing competition by storm and became a dictating force in that arena. Surprisingly, what the world hasn’t witnessed is experienced real estate players emerging as successful hoteliers.

It’s ironical since there is a logical fit between real estate and hotels; after all, the bulk of the initial cost of a hotel is in the form of land purchase. It is also ironical since almost every real estate tycoon has entered the hotel business. But almost everyone has managed to merely become run-of-the-mill hoteliers. So, while the Forbes list of richest persons in the world has been flooded with real estate tycoons, the elite list of top players in hotel industry in 2007 doesn’t have a single real estate major. It really revealed how ordinary has been the performance of real estate players, who have tried to become hoteliers.

What global realtors have failed to do, K.P. Singh, the world’s richest realtor with a net worth of $35 billion, has decided to do. And if he is able to make the transition, the jinx that has been floated that realtors can’t be hoteliers, will be broken. Singh envisions his DLF Hotels “to be India’s premium hospitality real estate development company.” The idea is to develop, acquire, finance and actively manage hotel properties. But it is not going to be cakewalk.

The spokesperson of ITC Welcome Group Hotel explains, “Both of them are totally different businesses. The common factor might be the layout of the property, but after that in the hotel business you enter into services, which is different from real estate. You need to have specialisation in logistics, manpower, and maintaining standards.” This is amplified by Nisheeth Srivastva, Director, Federation of Hotel & Restaurant Associations of India (FHRAI), who claims, “There are many differences between the hotel and real estate industry. The dynamics of the hotel industry are way too different, but at the same time a real estate player also has an advantage of having his own experience of property layout.”

Well, Singh has decided to walk on this untreaded path. The plans are gigantic and they can make DLF the number one hotelier in the country, ahead of Indian Hotel Company (IHC). IHC has a room inventory of 9,000 rooms and plans to double it in the next two years. But DLF has chalked out a mega plan of 25,000 rooms spread across different segments (luxury, business, leisure & recreational). Actually, DLF has made headway in implementing the plan. The construction of 6,000 rooms is under process across major cities and tourist destinations.

Singh’s confidence can be measured by the fact that he plans to list the hotel division (along with the separate listings of other divisions). DLF’s company spokesperson says that “work towards the listing of the hotel division is on track and has made significant advancements.” The plan looks perfect. To make his journey an easier one, Singh has struck deals with the world renowned hotel majors like Four Seasons and Hilton. The sharp-minded Singh was quick enough to gauge the importance of inorganic growth to make it big in the hotels business. Recently, DLF acquired the global leading luxury hospitality chain Aman Resorts for $400 million giving it a presence in the international hospitality realm. Such deals will help DLF to master its skills in crucial areas such as manpower, logistics, and supply chain.

For Complete IIPM Article, Click on IIPM Article

Source :
IIPM Editorial, 2008
An IIPM and Professor Arindam Chaudhuri (Renowned Management Guru and Economist) Initiative

Read these article :-
ZEE BUSINESS BEST B SCHOOL SURVEY
B-schooled in India, Placed Abroad (Print Version)
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IIPM makes business education truly global (Print Version)
The Indian Institute of Planning and Management (IIPM)
IIPM Campus

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Tuesday, September 02, 2008

Astounding a toll, this!

Say sea, say sand, say shells… and all that providence would vouch for, is Seychelles! This archipelago of over 115 islands, boasts of perhaps more pristine and uninhabited beaches, coves and exotic flora and fauna than any other! The great botanical and zoological miscellany is owing to the fact that the islands had been uninhabited for a very long time and it was not before the French occupation of Seychelles (named after the French politician Jean Moreau de Séchelles) that some human settlement started to take roots… post which the British established colonies there.

Little wonder then, that the island which was once only frequented by Arab traders and pirates (!), became a melange of cultures, colours and cuisines in a matter of no time and is now one of the most diverse places on this planet, both in terms of demography and ecology. Two of the UNESCO World Heritage Sites also have Seychelles as its home. The atoll of Aldabra (the largest, raised coral island in the world) and the Vallee de Mai, believed to be – hold your breath – the original site of the Garden of Eden, are both in Seychelles! Out of the 75 endemic plant species that the island boasts of, Coco de Mer – that’s the world’s biggest seed – grows only on the Praslin Island in Seychelles! You’ll discover the epitome of harmony between man and nature, as you amble across the talcum powder beaches… and trust us, it’s not really a spectacle to see an ancient green turtle basking in the sun on one of those equally primeval granite boulders – thanks to the numerous such sights your eyes and soul are treated to, every passing minute!

The best season to visit Seychelles (and to beat the chill of the northern hemisphere) is December to January. Take heed before you get into a tiff with the locals who are usually warm and friendly but well versed in gris gris, a local form of black magic! Even if you escape that, the mesmerising beauty of the place is addictive and sure to make one fall in love. So hey, don’t say later, we didn’t warn you!
For Complete IIPM Article, Click on IIPM Article

Source :
IIPM Editorial, 2008
An IIPM and Professor Arindam Chaudhuri (Renowned Management Guru and Economist) Initiative

Read these article :-
ZEE BUSINESS BEST B SCHOOL SURVEY
B-schooled in India, Placed Abroad (Print Version)
IIPM in Financial times (Print Version)
IIPM makes business education truly global (Print Version)
The Indian Institute of Planning and Management (IIPM)
IIPM Campus

Top Articles on IIPM:-
IIPM to come up at Rajarhat
IIPM awards four Bengali novelists
IIPM makes business education truly global-Education-The Times of ...
The Hindu : Education Plus : Honour for IIPM
IIPM ranked No.1 B-School in India, Management News - By ...
IIPM Ranked No1 B-School in India
Moneycontrol >> News >> Press- News >> IIPM ranked No1 B-School in ...
IIPM ranked No. 1 B-school in India- Zee Business Survey ...
IIPM ranked No1 B-School in India :: Education, Careers ...
The Hindu Business Line : IIPM placements hit a high of over 2000 jobs
Deccan Herald - IIPM ranked as top B-School in India
India eNews - IIPM Ranked No1 B-School in India
IIPM Delhi - Indian Institute of Planning and Management New Delhi ...domain-b.com : IIPM ranked ahead of IIMs

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